What steps need to be taken when dispensing a new pair of eyeglasses?

• A. All of the above
• B. Properly adjust the frame
• C. Explain care and cleaning
• D. Discuss the satisfaction guarantee and EPP if applicable

Answer: (A)

When dispensing new glasses, you want to cover fit, care, and policy information. Proper frame adjustment ensures the glasses sit comfortably and the lenses align with the eyes, which affects both comfort and correct vision. Explaining care and cleaning helps preserve lens coatings, keep lenses easy to clean, and maintain hygiene. Discussing the satisfaction guarantee and any eyewear protection plan if applicable provides clear expectations about returns or coverage, boosting trust and reducing potential post-purchase issues. Because each of these steps matters for a positive dispensing experience, the best choice is the one that includes all of them.